If you are not happy with your purchase, you have fourteen working days from date of receipt within which to return a garment. For a full refund or exchange, garments must be returned in an original condition (unworn, unwashed & with all tags) with the receipt/invoice to:
8 Lee Street
London. E8 4DY
Customers are liable for the loss of garments in transit so it is recommended that they are returned by recorded delivery.
If all of the above conditions are fulfilled, a full refund will be issued to the customers Paypal account within 14 days of the garments being returned. Shipping costs are non refundable.
Orders are sent via First Class post (approximately 3-5 working days). Expect your purchase within 10 working days of ordering. If your outside the UK please allow three weeks for delivery.
Payments are securely processed off-site by Paypal. Ashley Watson does not hold any credit card information on its systems.
For each order, Ashley Watson takes the customer’s full name, email address, billing address and delivery address (if different). This information is used for monitoring the progress of orders and updating customers about their order status.
Any information collected will be used solely for the purposes expressed at the time they are provided. Information will not be sold, traded or rented, nor shared with third-parties.
Products and prices:
When placing an order, the customer will be informed about the availability of the garments. For any enquiries regarding availability, or for any other query, please email email@example.com.
In circumstances when garments are unavailable after they have been ordered, the customer shall by informed within five working days of the order confirmation.
Photographs for each garment are reproduced as faithfully as possible. However, screen colours and resolutions vary, and as such, the photographs are of no contractual value. Customers are therefore advised to closely read the description of each garment so as to be fully informed of every relevant characteristic.
Pricing and garment descriptions may be changed at any point without prior notice being given. Prices are indicated in Pound Sterling (GBP) and include VAT. Prices charged are those displayed on the website at time of ordering. Note that there is no facility to deduct VAT for non-EU customers.